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Privacy Policy

Effective Date: 4 October 2026
Website: https://www.yogstationers.in/

1. Introduction

Yog Stationers respects the privacy of customers and visitors to our website.

This Privacy Policy explains how we collect, use, disclose, store, protect, and otherwise process personal information when you:

  • Visit our website.
  • Create a customer account.
  • Browse our products.
  • Place an order.
  • Make a payment.
  • Request shop pickup or local delivery.
  • Contact us.
  • Submit an enquiry or complaint.
  • Interact with our website or related services.

We aim to process personal data in a lawful, fair, transparent, and purpose-specific manner and in accordance with applicable Indian law.

This Privacy Policy should be read together with our Terms of Services, Refund and Returns Policy, and Shipping Policy.

2. Business Details

Business Name: Yog Stationers

Address:
55, N-5, CIDCO, Opposite SBI Zonal Bank,
Chhatrapati Sambhaji Nagar, Maharashtra, India.

Email: yogstationers@gmail.com

Phone: +91 99229 56222

Website: https://www.yogstationers.in/

For privacy-related requests, customers may contact us using the above email address or phone number.

3. Personal Data We May Collect

Depending on how you use our website, we may collect information such as:

A. Customer and Contact Information

  • Name
  • Email address
  • Mobile or telephone number
  • Billing address
  • Delivery address
  • Other contact information voluntarily provided by you

B. Order Information

When you place an order, we may process:

  • Products purchased
  • Quantity
  • Order number
  • Order date and time
  • Order value
  • Billing information
  • Delivery information
  • Shop pickup information
  • Order status
  • Return, replacement, cancellation, and refund information

C. Account Information

If you create an account, we may process:

  • Username
  • Account email address
  • Password in protected/hashed form where supported by the website
  • Account preferences
  • Order history

We do not intentionally collect payment-card passwords, ATM PINs, banking passwords, or OTPs.

D. Payment Information

Payments may be processed through third-party payment gateways.

Depending on the payment method, the payment service provider may process payment-related information necessary to complete the transaction.

Yog Stationers generally does not need to receive or store complete card details such as a card PIN or banking password.

Customers should never send OTPs, PINs, passwords, or other confidential payment credentials to Yog Stationers by email, WhatsApp, telephone, or other communication channels.

E. Communication Information

If you contact us, we may retain information contained in your communication, including:

  • Email correspondence
  • Telephone enquiries
  • Customer-support messages
  • Complaint details
  • Return/refund communications
  • Information voluntarily provided by you

F. Technical Information

When you visit our website, certain technical information may be automatically processed, depending on the website configuration and services in use, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Approximate location derived from technical information
  • Website pages visited
  • Referring website
  • Date and time of access
  • Technical logs
  • Website interaction information

4. How We Collect Information

Information may be collected when you:

  • Visit our website.
  • Register an account.
  • Place an order.
  • Complete the WooCommerce checkout process.
  • Contact us.
  • Subscribe to communications where offered.
  • Submit a form.
  • Request a return or refund.
  • Request local delivery.
  • Choose shop pickup.
  • Communicate with our customer-support team.

Some information may also be collected automatically through cookies and similar technologies.

5. Why We Use Personal Data

We may process personal data for purposes including:

Order Fulfilment

To:

  • Process and confirm orders.
  • Provide products.
  • Arrange shop pickup.
  • Arrange local delivery.
  • Communicate order status.
  • Process returns, replacements, cancellations, and refunds.

Customer Support

To respond to enquiries, complaints, requests, and other communications.

Payments

To facilitate and verify payments through